Terms of Service
Welcome to China Procurement Company ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website (www.chinaprocurementcompany.com) and any related services, including but not limited to procurement assistance, supplier sourcing, quality control inspections, logistics coordination, and communication support (collectively, the "Services"). By accessing our website, contacting us via email, WhatsApp, Telegram, or any other channel, or by requesting or using our Services in any manner, you ("you", "Client", "User") acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or Services.
1. Services Description & Role
China Procurement Company acts as a procurement agent and sourcing facilitator for international buyers. We help you identify, verify, and communicate with manufacturers and suppliers in China. Our Services include factory sourcing, price negotiation, sample coordination, quality control inspections, production monitoring, and logistics assistance. Important: We are not the seller, manufacturer, or shipper of any goods. The final contract for purchase of goods is directly between you and the supplier/factory. We act as your intermediary and agent to facilitate the transaction. Any purchase order, invoice, or agreement for products is solely between you and the supplier. We do not hold title to any goods and are not responsible for product defects, delays caused by suppliers, or any supplier's breach of representations except as expressly provided in a separate written agreement.
2. Acceptance of Terms & Eligibility
By using our website or engaging our Services, you represent that you are at least 18 years old and have the legal capacity to enter into binding contracts. If you are acting on behalf of a business entity, you warrant that you have authority to bind that entity to these Terms. Our Services are intended for commercial procurement and business use; consumer protection laws that vary by jurisdiction may not apply, and you agree that your use is for business purposes.
3. User Responsibilities & Compliance
You agree to provide accurate, complete, and up-to-date information regarding product specifications, target quantities, quality requirements, certifications, and any applicable import regulations. You are solely responsible for ensuring that the products you source comply with all laws, regulations, and safety standards of your destination country (including but not limited to labeling, intellectual property rights, customs duties, and restricted goods). You must not request or attempt to source counterfeit, illegal, hazardous, or infringing products. Any violation of applicable laws is your sole responsibility, and we reserve the right to terminate Services immediately if you engage in unlawful requests.
4. Commission & Fee Transparency
Our compensation model is based on a transparent commission applied to the total order value (ex-factory price). The commission typically ranges from 3% to 10% of the factory invoice value, depending on order complexity, volume, and specific requirements. Full disclosure: We will provide you with the original factory invoice or supplier quotation, and our commission will be clearly listed as a separate line item. There are no hidden markups, secret profits, or undisclosed fees. For certain low-volume or high-complexity projects, a flat fee or hybrid arrangement may be proposed, which will be disclosed in writing before any commitment. All fees are quoted in USD, EUR, CNY or mutually agreed currency. Unless otherwise agreed, commission is due upon successful placement of the order and payable prior to shipment release.
No Upfront Retainer (Standard Projects): For most standard sourcing projects, we do not charge any upfront retainer or advance fee. You pay the factory directly or via our escrow arrangement (if agreed) for product costs, and our commission becomes due after order confirmation. However, costs such as sample fees, tooling, molds, or third-party testing fees are your responsibility and will be communicated in advance. We reserve the right to request a deposit for high-risk or customized projects.
5. Payment Terms & Supplier Payments
You are responsible for paying the supplier directly according to the supplier’s payment terms (deposit and balance). Alternatively, we can assist with payment collection and remittance under a separate payment agency agreement. Any payment made through our company shall be held in a designated account and disbursed only per your written instruction. We are not liable for supplier non-performance or bankruptcy after you have made payments. We strongly recommend using payment methods that offer recourse (e.g., letter of credit, trade assurance). In case of dispute between you and a supplier, we will use reasonable efforts to mediate, but we are not a party to the underlying sale contract and disclaim liability for supplier defaults.
6. Quality Control & Factory Verification
We perform factory verification (business license checks, on-site visits where possible) and quality control inspections based on our professional standards. However, we do not guarantee that any factory will be free of defects, delays, or compliance issues. Our pre-shipment inspections involve random sampling according to AQL standards unless otherwise specified, and we provide photographic/video evidence. Despite our efforts, no inspection can eliminate all risks. We are not responsible for latent defects, damage during transit, or any quality issues arising after shipment. If a product fails the agreed acceptance criteria, we will assist you in negotiating remedies with the supplier, but final liability remains with the supplier.
7. Limitation of Liability
To the maximum extent permitted by law, China Procurement Company and its employees, directors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, arising out of or in connection with the Services, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising from these Terms or the Services shall not exceed the total commission fees paid by you to us during the six (6) months preceding the event giving rise to the claim. No action may be brought against us more than one (1) year after the cause of action accrues. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you to the extent prohibited by applicable law.
8. Indemnification
You agree to indemnify, defend, and hold harmless China Procurement Company, its affiliates, agents, and employees from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (i) your breach of these Terms; (ii) your violation of any applicable law or third-party rights; (iii) any product you source or import; (iv) any dispute between you and a supplier; or (v) your misuse of our website or Services.
9. Intellectual Property
All content on our website, including text, graphics, logos, icons, images, and software, is the property of China Procurement Company or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works of any material without our prior written consent. Any trademarks, service marks, or trade names displayed are our registered or unregistered marks. Third-party trademarks belong to their respective owners.
10. Prohibited Activities
You agree not to: (a) bypass, circumvent, or attempt to contact suppliers directly without our involvement to avoid paying our commission (circumvention fee: 25% of the total order value if discovered within 24 months); (b) use our Services for any illegal, fraudulent, or deceptive purpose; (c) harass our employees or suppliers; (d) reverse engineer any part of our website; (e) upload malicious code or attempt to compromise our systems; (f) submit false or misleading product information. Any violation may result in immediate termination of Services and legal action.
11. Third-Party Links & Logistics
Our website may contain links to third-party websites or services (e.g., shipping carriers, payment gateways). We are not responsible for the content, privacy policies, or practices of any third-party sites. Logistics services (freight forwarding, customs clearance) may be arranged through partner companies; we act as an intermediary and are not liable for carrier delays, loss, damage, or customs issues. Any logistics contract is between you and the carrier; we recommend obtaining cargo insurance.
12. Confidentiality
We will keep your product requirements, pricing information, and business details confidential and will not share them with unrelated third parties except as necessary to provide the Services (e.g., sharing specifications with potential suppliers). We may use aggregated anonymized data for operational improvements. You agree not to disclose any non-public information about our sourcing processes, supplier databases, or commission structures to competitors.
13. Termination & Suspension
Either party may terminate the engagement for any ongoing project by providing written notice. If you terminate without cause after we have already invested significant resources, you may be responsible for a reasonable cancellation fee (e.g., supplier sourcing hours). We may suspend or terminate your access to our Services immediately if you breach these Terms, fail to pay fees when due, or engage in illegal conduct. Termination does not affect your obligation to pay accrued commissions or fees.
14. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to binding arbitration in Suzhou, Jiangsu Province, China, administered by the Suzhou Arbitration Commission in accordance with its rules. The arbitration award shall be final and binding upon both parties, and judgment may be entered in any court of competent jurisdiction. For claims seeking only injunctive relief or amounts less than $1,000 USD, either party may bring an action in small claims court in Suzhou. You agree to waive any right to a jury trial or class action.
15. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, government actions, pandemic, epidemic, supplier bankruptcy, or severe supply chain disruptions. If a force majeure event occurs, we will notify you and use reasonable efforts to resume performance.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. The revised version will be posted on this page with an updated "Last Updated" date. Your continued use of our website or Services after any changes constitutes acceptance of the new Terms. For material changes, we will make reasonable efforts to notify you via email or a prominent notice on our website.
17. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. These Terms constitute the entire agreement between you and China Procurement Company regarding the subject matter hereof and supersede all prior agreements. Section headings are for convenience only and have no legal effect.
18. Contact Information
If you have any questions about these Terms or need to provide legal notice, please contact us:
For general procurement inquiries, please refer to the main contact page.
By using our website or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you are entering into these Terms on behalf of a company or legal entity, you represent that you have the authority to bind such entity.