Privacy Policy | China Procurement Company

China Procurement Company (“we”, “us”, “our”) operates the website https://www.chinaprocurementcompany.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with us through email, WhatsApp, Telegram, or other communication channels. Because we do not operate any online forms or user accounts, our data collection is limited and transparent. Please read this policy carefully.

1. Information We Collect

We respect your privacy. Since our Site does not include any contact forms, registration fields, or checkout forms, we do not actively solicit personal data through the website itself. However, certain information may still be collected in the following ways:

a. Information You Voluntarily Provide

When you contact us via email (contact@chinaprocurementcompany.com), WhatsApp, Telegram, or phone call, you may choose to share personal information such as:

Your name, company name, and email address;
Phone number (through WhatsApp or Telegram conversations);
Product requirements, order details, budget, or any other information you include in your messages.

This information is used solely to respond to your inquiries, provide procurement services, and fulfill your sourcing requests. We never require more information than necessary to assist you.

b. Automatically Collected Information

Like most websites, we and our hosting infrastructure may collect certain technical information automatically when you visit the Site:

Log Data: IP address, browser type, operating system, referring pages, pages viewed, time and date of visit, and other diagnostic data. This helps us monitor site performance and prevent security threats.
Device Information: Information about your device, such as screen resolution, language settings, and regional settings.

This aggregated data is never used to identify individual visitors and is retained only for legitimate business purposes (security, analytics, and improvement of the Site).

c. Cookies & Tracking Technologies

Our Site does not use cookies for advertising, analytics, or tracking purposes. However, some essential third-party resources (such as Google Fonts and Font Awesome) may place temporary or persistent cookies at their own discretion. We do not control those third-party cookies. Most browsers allow you to block or delete cookies. For more information, see your browser’s help section. We do not use any tracking pixels, fingerprinting, or marketing trackers.

d. Third-Party Resources & External Links

Our Site uses external services to improve performance and design:

Google Fonts: When loading fonts, Google may collect your IP address and usage data. Please refer to Google’s Privacy Policy (https://policies.google.com/privacy).
Font Awesome: Font Awesome may collect anonymous usage metrics. Review their privacy practices at https://fontawesome.com/privacy.
WhatsApp & Telegram links: Clicking on our WhatsApp or Telegram contact links redirects you to third‑party messaging platforms. Those platforms have their own privacy policies governing any data you share there.

2. How We Use Your Information

We use the information described above for the following purposes:

To respond to sourcing inquiries and provide procurement, quality control, logistics, or supplier verification services;
To communicate with you regarding your project (order status, sample approval, factory invoices, shipment updates);
To improve and maintain the functionality and security of our Site;
To detect, prevent, or address technical or security issues;
To comply with legal obligations (e.g., anti‑fraud, tax or customs requirements).

We never use your personal data for automated decision-making or profiling. If you are an existing client, we may occasionally send updates regarding our services, but you may opt out at any time by replying “unsubscribe” or contacting us directly.

3. Legal Basis for Processing (GDPR & similar laws)

For individuals in the European Economic Area (EEA) or UK, we process your personal data based on the following lawful grounds:

Contractual necessity: To provide procurement services you requested before entering into a service agreement.
Legitimate interests: To maintain the Site, respond to inquiries, ensure network security, and improve our offerings.
Legal compliance: When required by applicable laws or regulations.
Consent: When you voluntarily provide personal data via email or messaging platforms for a specific purpose (you may withdraw consent anytime).

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information only in the following circumstances:

With your explicit consent: For example, sharing your shipping address with a logistics partner to deliver goods.
With trusted service providers: We work with logistics companies, inspection agencies, and sometimes verified factories. Only necessary information (e.g., product specs, delivery address) is shared to fulfill your order. These parties are bound by confidentiality agreements.
Legal obligations: If required by law, court order, or governmental regulation (e.g., to prevent fraud, customs declarations, or respond to lawful requests).
Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you via prominent notice on the Site.

Any sharing is done strictly to execute the procurement services you have requested.

5. International Data Transfers

Our company is based in China (Yiwu, Zhejiang). If you are located outside China, please be aware that your information may be transferred to, stored, and processed in China, where data protection laws may differ from those in your jurisdiction. However, we take appropriate safeguards (e.g., contractual clauses, data minimization) to protect your personal data. By using our services or contacting us, you acknowledge and consent to this transfer. For EEA residents, we ensure an adequate level of protection through standard contractual clauses where required.

6. Data Security

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted email communication where feasible, restricted access to internal databases, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means, we cannot guarantee absolute security. You are also responsible for maintaining the confidentiality of any information you share via third‑party messaging apps like WhatsApp or Telegram.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal compliance).

Inquiries & correspondence: We may keep email and chat records for up to 24 months after the last interaction to support ongoing procurement projects or to resolve disputes.
Client transaction data: For clients who proceed with procurement services, we retain order-related information (factory invoices, shipping records) for up to 7 years as required by Chinese commercial regulations.
Automated logs: Server logs are typically retained for a maximum of 90 days.

After retention periods expire, we securely delete or anonymize the data.

8. Your Rights and Choices

Depending on your jurisdiction (including GDPR, CCPA, or similar laws), you may have the following rights regarding your personal data:

Right to access – Request a copy of the personal data we hold about you.
Right to rectification – Correct inaccurate or incomplete information.
Right to erasure (“right to be forgotten”) – Request deletion of your personal data, subject to legal obligations.
Right to restrict processing – Limit how we use your data in certain circumstances.
Right to data portability – Receive a structured, machine-readable copy of your data.
Right to object – Object to processing based on legitimate interests.
Right to withdraw consent – Withdraw any consent you previously gave (without affecting lawfulness of processing before withdrawal).

To exercise any of these rights, please contact us at contact@chinaprocurementcompany.com. We will respond within 30 days. We may ask for verification of your identity before fulfilling the request. There is no fee for exercising these rights, except in cases of excessive or repetitive requests.

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt-out of any “sale” of personal information (we do not sell personal data). To exercise your rights, please contact us via email.

9. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete that information.

10. Third-Party Links and Services

Our Site contains links to third‑party websites or services such as WhatsApp, Telegram, and external font providers. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third‑party service you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be indicated by an updated “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. If we make material changes, we will post a prominent notice on our homepage or send a notification via email (if we have your email address). Your continued use of the Site after the changes become effective constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:

Email: contact@chinaprocurementcompany.com
WhatsApp / Telegram: +86 13656201353
Postal Address: China Procurement Company, Yiwu International Trade City, Suzhou, Jiangsu, China (215000)

We are committed to resolving any privacy concerns promptly and fairly.

This Privacy Policy applies solely to information collected through the website and direct business communications with China Procurement Company. By using our Site or contacting us, you acknowledge that you have read and understood this Privacy Policy.